It is common knowledge among vehicle collision investigators that the electronic engine controls in Mack Trucks contain an event data recording function. Mack has supported this technology since 1998, when the V-MAC III system came online. Today V-MAC III and V-MAC IV systems both support the collection of event data often associated with collisions, rollovers, and other mishaps.The difficulty for investigators has been in getting these valuable data. During 2007, the turnaround time for having data extracted from the electronic controls and then returned to the investigator often was longer than six months.
In 2008, Mack Trucks took steps to solve this problem--selecting two Third Party Authorized Providers of the data extraction service. The Authorized Providers are Delta-V Forensic Engineers in Charlotte, NC and KEVA Engineering in Camarillo, CA.
The immediate result was a drastic reduction in turnaround time with no additional cost.
Recently, Delta-V and KEVA launched a website to help inform the public about Mack data extraction services. The site contains the required forms, addresses, and instructions for obtaining event data from Mack trucks.
Many of us hope that Mack will allow the software and hardware to be publicly distributed; however, until then, we have a much improved system with relatively short turnaround time, guaranteed competence of the engineer performing the extraction, and excellent (in our experience) customer support.
The URL for this new website is: www.hvedr.com.
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